We’ve worked with a broad range of organisations, large and small, public and private sectors to enhance their performance. These include:

 

 

2010 Facilitated at the month long Pan European launch of the new CT200h. I ran the T3 sessions for the non English speaking markets and delivered the “Prepare for launch” final sessions to the English speaking European markets. I also co-hosted the market comparison session.

 

 

 

Advanced Selling training to the top performing national retailers, plus International work in Miami for Caribbean brand licence holders.

 2010 Fuel Save new product launch. I was delighted to run one of the three ‘Pods’ introducing the retailers to the new signage and customer engagement techniques.

 

 

 

Ongoing Coaching and creative with business field sales.

New ‘Local Business’ project being created as this goes to print.

 

 

 

 

Facilitated a series of ‘Do A Deal’ days where we researched recent visitors from sales and existing service customers. The increased created energy and awareness customers needs immediately impacted on more sales leads and extra sales …. all in one day!

 

 

2009 Delivered NVQ modules to Head Office staff and previously worked with Sales team training with the Northern Ireland dealer network.

 2010 Presentation Skills workshops with national field development teams and Head Office staff.

 

 

 

Introduced the SPLASH Sales Process programme in the South West in December 2008.  SPLASH 2 was developed and in December 2009 I ran the South East regions workshops for the Managers and Sales Consultants.

 

 

 

 

 

Various modules with Senior Leadership Team and education programmes staff and inmates.

 

 

 

 

 

Sales process and Customer Behavioural training – B2B, funded through the Train to Gain programme.

 

 

 

 

Facilitated a Creative Thinking ‘Inset Day’ for over 70 staff.

 

 

 

 

 

Keynote speaker at annual staff conference.

 

 

 

 

May 2010 Invited to talk at SHMIS conference on Behavioural Effectiveness and how communication can in improved, even with the most challenging of colleagues and/or associates.

 

 

 

Telephone Techniques for internal and external sales in the heavy equipment division.

 

 

 

 

 

Worked with over 120 Sales and After Sales staff on Sales Process and Behaviours. This was part of a large organisation change project

 

 

 

Worked with media Account Managers and Executives, focusing on motivation and vision.

 

 

 

 

 

Using ‘Train to Gain’ funding, worked with the Leadership team, then the whole staff introducing the understanding of the sales process.

 

 

 

 

 

Now in the second year with them, we have covered Leadership, Creative Thinking, Customer Focus, Customer Service, Motivation and Understanding Behaviours.

 

 

 

 

Delivered NVQ Level 2 Customer Service.

 

 

 

 

 

As an associate I deliver product designed and written by Ignite to a variety of clients nationally.

 

 

 

 

As an associate I deliver product designed and written by Grass Roots to a variety of clients nationally and internationally.